Kottlers eight-step model


1: List and describe internal and/or external pressures in the organization

2: Identify 3 of the stages in Kottler´s eight-step model and how they avoid failures.

3. Who is responsible for communicating the change? (Transition management team)

4. Why is vision so important to successful change management? How would you rate EDS´s vision?

5. Why is communication important to succeed? How do EDS communicate?

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Operation Management: Kottlers eight-step model
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