QUESTION 1
Which of the following is considered an appearance factor?
A. Space
B. Touch
C. Deception
D. Attractiveness
E. Distance
QUESTION 2
Which of the following represents a fixed space?
A. Territory
B. Personal distance
C. Intimate distance
D. Social distance
E. Public distance
QUESTION 3
The space from skin contact to within 18 inches of a person is defined as __________.
A. territorial distance
B. public distance
C. intimate distance
D. personal distance
E. social distance
QUESTION 4
The space 4 to 12 feet away from a person is defined as __________.
A. public distance
B. social distance
C. territorial distance
D. intimate distance
E. personal distance
QUESTION 5
Momentary expressions that reflect an emotional state are called __________.
A. microexpressions
B. disfluencies
C. illustrators
D. affect displays
E. manipulators
QUESTION 6
The study of touch is called __________.
A. proxemics
B. chronemics
C. paralanguage
D. kinesics
E. haptics
QUESTION 7
Dr. Pakulski is conducting a field experiment in social science at a restaurant. For the experiment, she observes and takes notes as her assistant sits down next to a randomly selected patron, points a finger at the patron, moves within an arm's length of the patron, touches the patron's face, and sighs heavily before walking away. Which of the following areas of study in nonverbal communication would be least concerned with Dr. Pakulski's experiment?
A. Kinesics
B. Haptics
C. Territory
D. Chronemics
E. Proxemics
QUESTION 8
Phil is running late for his Saturday night shift at the factory. When his wife asks him where he's going, he adopts a facial expression of frustration and says, exasperatedly, "We have to pull extra shifts since Shawn got fired." Which function of nonverbal communication is Phil using?
A. Repeating
B. Regulating
C. Contradicting
D. Complementing
E. Substituting
QUESTION 9
"The margin should be one inch," Sandra tells Anthony while holding her thumb and index finger an inch apart. Which nonverbal function is Carla using?
A. Repeating
B. Complementing
C. Contradicting
D. Regulating
E. Substituting
QUESTION 10
Kai is running late for an important business meeting. When his wife starts to tell him about her plans for the day, he gestures by pointing his thumb toward the front door and says, "I need to get going, sweetheart." Which function of nonverbal communication is Kai using?
A. Contradicting
B. Substituting
C. Complementing
D. Regulating
E. Repeating
QUESTION 11
Which of the following nonverbal behaviors is least likely to be misinterpreted cross-culturally?
A. Holding hands
B. Avoiding direct eye contact
C. Making direct eye contact
D. Smiling
E. Maintaining social distance
QUESTION 12
If you responded to a speaker by saying "Uh-huh" or "I see" and nodding your head in agreement, which function of nonverbal communication would you be using?
A. Accenting
B. Complementing
C. Repeating
D. Substituting
E. Contradicting
QUESTION 13
Which of the following characteristics is a quality of nonvocal nonverbal communication?
A. Tone of voice
B. Pitch
C. Movement
D. Word choice
E. Loudness
QUESTION 14
Which of the following characteristics is a quality of vocal nonverbal communication?
A. Facial expression
B. Appearance
C. Movement
D. Gestures
E. Tone of voice
QUESTION 15
Mia is listening to her field hockey coach, who has been talking for over an hour. Each time he pauses, she says, "Wow, that's really cool, I'd love to hear more." If Mia has been using the contradicting function of nonverbal communication, how does she feel about this conversation with her field hockey coach?
A. Bored
B. Interested
C. Curious
D. Excited
E. Surprised
QUESTION 16
The earliest means of human communication is __________.
A. space
B. touch
C. distance
D. deception
E. attraction
QUESTION 17
Nonverbal behaviors that have precise meanings known to everyone within a cultural group are called __________.
A. manipulators
B. illustrators
C. identifiers
D. emblems
E. affect displays
QUESTION 18
At what distance does two-way communication become difficult?
A. 12 to 25 feet
B. zero to 18 inches
C. 18 inches to 4 feet
D. 25 feet or more
E. 4 to 12 feet
QUESTION 19
Nonverbal communication involves messages expressed through __________ means.
A. nonlinguistic
B. non-relational
C. unambiguous
D. unemotional
E. nonvocal
QUESTION 20
Cultures that emphasize punctuality, schedules, and completing one task at a time are said to be __________.
A. monochronic
B. polychronic
C. systemic
D. synchronic
E. chronemic
QUESTION 21
Which cultural group is mentioned in this chapter as an example of monochronic use of time?
A. United States
B. South American
C. Mediterranean
D. Arab
E. Native American
QUESTION 22
Jay is running late for an important business meeting. As he is boarding a bus to go to work, a man holding a clipboard runs up to him and says, "Wait! Would you like to sign my petition?" Jay frowns and shakes his head at the man, then boards the bus without saying a word. Which function of nonverbal communication is Jay using?
A. Repeating
B. Accenting
C. Complementing
D. Substituting
E. Contradicting
QUESTION 23
Which of the following options would be the easiest to express through nonverbal communication?
A. You aren't sure how to pronounce someone's name.
B. You want to know if you will be tested on this material.
C. You are attracted to a person who just walked by.
D. You need a ride to the airport.
E. You are opposed to capital punishment.
QUESTION 24
Samantha is studying abroad this semester, and she doesn't want to be out of touch with the culture in the country she's visiting. Which of the following observations of nonverbal behavior would suggest to her that the culture there is monochronic?
A. Students stay in class after lectures have finished
B. Students plan to arrive an hour or so after a party starts
C. Students enter classrooms shortly before lectures begin
D. Students arrive after lectures have started
E. Students work on projects for other classes during lectures
QUESTION 25
Lee is trying to show her friend the dent in her car's front bumper from a recent traffic accident. "See, it's next to the license plate," she says. To nonverbally communicate her message through the function of repeating, Lee should __________.
A. smile while she's speaking
B. mime the act of "seeing"
C. put verbal emphasis on the word "next"
D. say, "See, it's next to the license plate," again
E. point at the dent
QUESTION 26
Zach thinks he should get to eat the last slice of pizza because he paid for the pizza. "It's my pizza," he says to his friends. To nonverbally communicate his message through the function of accenting, Zach should __________.
A. frown while he's speaking
B. put verbal emphasis on the word "my"
C. smile while he's speaking
D. shout as loudly as possible
E. push his friends away from the pizza
QUESTION 27
Which of the following options would be the most difficult to express through nonverbal communication?
A. You are surprised by something that happened in a movie.
B. You are furious at the person who just cut in front of you.
C. You don't know if you need to get off the bus at the next stop.
D. You don't like the taste of the slice of pizza you just bit into.
E. You don't want to try the beef jerky being offered to you.
QUESTION 28
Jamie was awakened by her roommate at 5:30 a.m. on a day when she had planned to sleep in until 8:00 a.m. Jamie grumbled to her roommate, "Thanks for waking me up!" This is an example of using __________.
A. vocal echoes
B. affect displays
C. emotional intelligence
D. paralanguage
E. disfluencies
QUESTION 29
Eddy agrees with something his friend Ronald just said about basketball. To nonverbally communicate his agreement through the function of substituting, Eddy should __________.
A. point to a basketball
B. scratch his chin thoughtfully
C. nod his head
D. restate Ronald's point in his own words
E. smile while telling Ronald he agrees
QUESTION 30
The study of the way people and animals use space is called __________.
A. chronemics
B. proxemics
C. paralanguage
D. haptics
E. kinesics
QUESTION 31
Combinations of two or more expressions showing different emotions are called __________.
A. behavioral manipulators
B. microexpressions
C. behavioral illustrators
D. affect blends
E. emblems
QUESTION 32
Nonverbal behaviors that accompany and support spoken words are called __________.
A. manipulators
B. affect displays
C. illustrators
D. emblems
E. identifiers
QUESTION 33
Personal distance is described in this chapter as the space __________ away from another person.
A. 18 inches to 4 feet
B. 25 feet or more
C. 4 to 12 feet
D. 12 to 25 feet
E. zero to 18 inches
QUESTION 34
Which of the following behaviors has been identified by researchers as one of the main ways people indicate attraction?
A. Written communication
B. Avoiding eye contact
C. Prolonged eye contact
D. Clearing the throat
E. Holding hands
QUESTION 35
The study of body movement, gesture, and posture is called __________.
A. haptics
B. proxemics
C. paralanguage
D. chronemics
E. kinesics
QUESTION 36
Adriana always sits in a seat next to the window in French class. One day, Andrew sits in that seat. Adriana gets upset with Andrew for taking the seat that she normally sits in. Which nonverbal concept does this situation describe?
A. Proxemics
B. Kinesics
C. Haptics
D. Territory
E. Environment
QUESTION 37
Compared to verbal communication, nonverbal communication has __________.
A. more conscious intention
B. fewer dimensions
C. more ambiguity
D. less impact when verbal and nonverbal cues are contradictory
E. less continuous flow
QUESTION 38
Which of the following behaviors is an example of a manipulator?
A. Winking at your friend
B. Raising your hand
C. Smiling at your professor
D. Tapping a classmate's shoulder
E. Picking at your fingernails
QUESTION 39
Carla and Jorge make plans to have a quiet weekend in their apartment. Promptly at 9 p.m. Saturday night, Carla's parents arrive for a surprise weekend visit. Startled, Carla stares at her parents and says in a monotone, "Hi, it's sure great to see you." Which function of nonverbal communication is Carla likely using?
A. Repeating
B. Regulating
C. Contradicting
D. Substituting
E. Accenting
QUESTION 40
Cultures that allow for flexible schedules in which multiple tasks are pursued at the same time are said to be __________.
A. polychronic
B. chronemic
C. synchronic
D. monochronic
E. systemic
QUESTION 41
What is the most common spacing for two people who work together in an office but who do not know each other well?
A. Social distance
B. Personal distance
C. Intimate distance
D. Territorial distance
E. Public distance
QUESTION 42
The first language we learn as infants is __________.
A. distance
B. affection
C. space
D. attraction
E. touch
QUESTION 43
Interruptions in speech, such as stammering or the use of "uh," "um," or "er," are also called __________.
A. illustrators
B. disfluencies
C. microexpressions
D. affect displays
E. emblems
QUESTION 44
Iris is studying abroad this semester, and she doesn't want to be out of touch with the culture in the country she's visiting. Which of the following observations of nonverbal behavior would suggest to her that the culture there is polychronic?
A. Students pack their bags to leave as soon as lectures end
B. Students stay in class after lectures have finished
C. Students take detailed notes during lectures
D. Students arrive slightly early to parties
E. Students line up outside classrooms shortly before lectures
QUESTION 45
Nonverbal sensitivity is a major component of __________.
A. affect blends
B. emotional intelligence
C. behavioral manipulators
D. identity management
E. affect displays
QUESTION 46
The space more than 12 feet away from a person is defined as __________.
A. public distance
B. territorial distance
C. personal distance
D. social distance
E. intimate distance
QUESTION 47
The study of how humans use and structure time is called __________.
A. kinesics
B. paralanguage
C. proxemics
D. haptics
E. chronemics
QUESTION 48
According to researchers, which of the following practices is most likely to help you detect when a person is lying?
A. Listening actively and suspiciously to the person
B. Looking for behavioral manipulators
C. Becoming more intimate with the person
D. Writing down every word the person says
E. Watching TV shows about detectives
QUESTION 49
Most scholars agree that __________ factors most heavily influence how men and women behave.
A. superficial
B. political
C. biological
D. historical
E. social
QUESTION 50
Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?
A. Complementing
B. Substituting
C. Repeating
D. Accenting
E. Regulating