1. When we speak, we convey not only information but emotional tone as well. Ambady et al. (2002) investigated the relationship between the emotional tone used by surgeons as they talked to patients and the surgeon's history of being sued for malpractice. Audiotapes of the doctor's conversations were filtered to remove high-frequency sounds, thus making the words unintelligible but leaving expressive features such as intonation, pitch, and rhythm.
Judges rated the sounds for the emotional tone of dominance on a scale of 1 to 7, with 7 being extremely dominant. The surgeons in this study had never been sued or had been sued twice. Analyze the scores and write an interpretation.
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Malpractice suits
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0
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2
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3
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4
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4
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3
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2
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2
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6
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7
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3
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5
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1
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5
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3
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4
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2
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7
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5
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2. Skim over the objectives at the beginning of the chapter as a way to consolidate what you have learned.