1. Joan Woodward's three categories of technology include __________.
a. small-batch production, mass production, and continuous-process technology
b. intensive, mediating, and long-linked
c. straightforward, continuous, and high-intensity
d. intensive, small-batch, and long-linked
e. small-batch, mediating, and continuous
2. The obvious organizational design response to uncertainty and volatility is to opt for a more __________ form.
a. mechanistic
b. organic
c. bureaucratic
d. hierarchical
e. centralized