Jane Erving, a newly hired accountant wanting to impress her boss, stayed late one night to analyze the long-distance calls by area code and time of day placed. She determined the monthly cost for the previous 12 months by hour and area code called.
Required:
1. What did Jane think her boss would learn from this information? What action might be taken as a result of knowing it?
2. Would this information be more relevant if Jane worked for a hardware store or for a real estate company? Discuss.