Problem:
Use information and communications technology
Guidelines
To perform effectively you need to:
- select the appropriate software for the task, according to the needs and resources of your organisation
- access files on your computer or your organisation's network
- create, edit and formar files
• use formulae, functions and tools to manipulate, analyse and interpret data
- use a search engine to find information on the internet or intranet
- send and receive emails (using features wuch as address books, attachments etc)
- protect software and data from security risks such as theft, viruses or unauthorised access.
Achievement of this performance objective requires consistent performance over a period of time. Evidence of this may include validation from third parties, and may be demonstrated as part of carrying out other activities.
Examples of relevant activities include:
- using standard software packages including word processing and spreadsheet applications
- using standard accounting software packages
- using the internet and other IT resources for research purposes
- using standard software packages for organising and analysing data eg databases
- using standard software packages for the design and/or delivery of presentations
- using email applications to communicate both inside and outside your organisation.
These examples illustrate how you might demonstrate this performance objective. They are not obligatory - you may prefer to think of other ways that show you how to perform effectively in this area.
Key knowledge and understanding: business management Apply information systems and knowledge management to implement and support business functions and strategic objectives.
Question 1: Describe your experience of using information technology Max 500 words
Question 2: How have you applied your IT skills to improve your personal performance? Max 500 words
Question 3: How have your IT skills and associated improved performance benefited the wider organisation? Max 500 words