It is debatable whether people naturally resist or embrace changing their behaviors. However, people who participate in defining problems and solutions will become committed to the new directions that result from that process. As you have read -- most of the texts on managing change include a list of action points.
1) How relevant are such good practice lists for particular instances of organizational change.
2) Explain the rationale for why different paths of change might be relevant for different organizations, using relevant theory and research.