Is competitive success attained through people strategies?
a. Always, because organizations are simply collections of people doing business together, and therefore treating employees or customers badly will hurt the business.
b. Not in all cases, because some companies have other sources of competitive advantage, or benefit from favorable labor market conditions.
c. Never, because organizational success is almost entirely a function of the effectiveness systems, resources, and strategies, and depends very little upon which individuals are hired to carry them out.
d. Always, because attracting competent workers, making sure they are working effectively and responding to product and technology changes always matters to organizational success regardless of market conditions, labor markets, etc.