Invest more time monitoring productivity clerical staff


An office manager is concerned with declining productivity. Despite the fact that regularly monitors her clerical staff four times each day - at 9:00am, 11:00am, 1:00pm, and again at 3:00pm - office productivity has declined 30 percent since she assumed the helm one year ago. Would you recommend that the office manager invest more time monitoring the productivity or her clerical staff? Explain.

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Business Management: Invest more time monitoring productivity clerical staff
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