Assessing the way training is employed in the change process:
Reflect on either an organization-wide change or a change targeted at a particular department or unit in your organization.
Consider the following points and then make a brief assessment of the way training was used to help achieve change:
1) Was there any evidence indicating that the organization and/or particular change managers were prepared to invest in training to support change?
2) Was the attention given to training inadequate, about right or "over the top"?
3) Was the training targeted at the individuals and groups most in need of training?
4) Was the training that was provided compatible with the training requirements and delivered in a way that maximized the transfer of learning to the work situation?