Assignment:
Discussion:
Students should complete the initial action items in the lesson before starting this discussion post (i.e. read textbooks and supplemental articles, as well as watch the online lecture). The discussion posts in this class require professional essays and are worth 4 points in total each week.
Watch the video interview or read the closed caption "Introduction to Process Mapping; by John Wellwood" at
For your first post write a paper of at least 300 words and answer the following questions:
1. When undergoing a process improvement initiative how important is it to use a process map and why?
2. What other ways can you effectively understand a process other than a process map?
You will respond to the posting of the two of your peers with your personal suggestions: What have you learned from their post? What suggestions for improvement for your least effective post? You will have a most favorite and a least favorite.