Problem:
John, 55, is being interviewed for a role at an extremely busy front service desk. With his 40 years of work experience at the forefront of various companies, he is feeling confident, until one interviewer asked how old he was as there was no date of birth noted on his Resume. John did not answer this and told the interview panel that age should not be compared to his work experience, knowledge and work references that strongly evidence his strong skills and knowledge. John is not successful in getting the job. He later finds out from a friend who works at the organisation that a younger woman got the job because they felt that she better suited the role.