Case Study:
Your task: Write a response to Mary's inquiry. Be sure to read the case thoroughly along with all the assignment guidelines. Substitute and use your own name in the assignment as you respond to the following inquiry.
Date: January 9, 2017
To: Carla [email protected]
From: Mary [email protected]
Subject: Measuring Intercultural Competence
Hi Carla:
How can we measure the intercultural competence of our team?
I know you and your team have worked hard developing intercultural awareness in our department and I appreciate your hard work. This is what is important to me:
1. Give me the definition we are using for intercultural competence and intercultural sensitivity.
2. Describe the Intercultural Development Inventory as a means of measuring intercultural competence.
3. Give me an example of how an actual business used the assessment tool (they don't have to be in our same industry).
Please send me your thoughtful response by January 11th at 11:59 p.m. Keep your summary comments to 400-425 words. Please list your source in a references list at the end of your response. I have a meeting with other departmental leaders and need this information for our meeting.
-Mary
Mary Phillips
Department Manager
Consulting.com
Information for your response:
You and Mary work together at Consulting.com. The organization is two years old and seems to be doing well. Mary is the HR director and the development of intercultural competency within the organization has recently come under her supervision. Use the following references to gather sufficient information to respond to Mary's inquiry. You don't need to use any other sources to gather the information requested.
These are your sources. For this assignment this is all you need. Do not use other sources. Here is the APA formatted references and links to the resources:
References
An introduction to the Intercultural Development Inventory. (2014). Retrieved from https://idiinventory.com/video/an-introduction-to-the-intercultural-development-inventory-3-28-minutes/?id=357
Becoming the 1 rated diversity company. (2014). Retrieved from https://idiinventory.com/casestudy/1-rated-diversity-company/?id=4114
Hammer, M. R., Bennett, M. J., & Wiseman, R. (2003). Measuring intercultural sensitivity: The intercultural development inventory. International Journal of Intercultural Relations, 27(4), 421-443.
Here is a link to the Hammer article: HERE (This line is not part of the reference. The link is for your convenience)
Workplace impact of the Intercultural Development Inventory. (2014). Retreieved from https://idiinventory.com/video/workplace-impact-of-the-intercultural-development-inventory-4-27-minutes/?id=360
Draft:
1. Use an email format for the final composition of your message to Mary. The example of a response to inquiry from the Cardon text is posted with annotations at the end of the assignment guide HERE.
2. Make your message more readableby using bold, italic, and lists where appropriate. Use Times/New Roman, 12 point type. If your ideas are bulleted, write lists in complete sentences.
3. Your message should be at least 400 words but not more than 425 words [word count does not include header, signature and reference.].
4. Be concise but sufficient in your response.
5. Place the reference at the end of the email, after your identity. In a professional document one would normally cite the sources in-text. We will cover in-text citations for our next assignment. In this assignment, paraphrase the information you gather from your sources. DO NOT QUOTE.
6. Post the number of words in your document at the bottom (email header, salutation, signature, and references do not count).