Problem:
Hypothetical Company called - "Riverside Pools", a family-owned swimming pool service and maintenance company. The idea behind it would be -- with rapid growth over the past 2 years in the city and surrounding area, the business for swimming pools has almost doubled, this family-owned company must now grow with the community and become competitive to stay in business. They feel redesigning the company would set a foundation of success.
There is a need for a : Integration of Total Quality into the Strategic Plan - added to this hypothetical company .. in summary about 400 words
Please provide resources .. no Wikipedia accepted