An interdisciplinary team of researchers was exploring the reasons why members of certain ethnic groups were underrepresented as clients of a neighborhood mediation center. They hypothesized that the techniques used at the mediation center may be culturally inappropriate for some people. Instead of encouraging members of those groups to use the mediation center, they decided to conduct a cross-cultural study to try to identify methods of resolving disputes that were indigenous to those ethnic groups.
What function/functions were served by taking a cross-cultural approach. Please explain.