Solved: Innovation to engage the customer and gain feedback, Strategic Management

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Innovation to engage the customer and gain feedback

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Question: A pizza company has launched an innovative tool that engages the customer during the creations of their order, as well as post-sale satisfaction. This pizza tracking system even has a presence in Times Square, located in New York. Discuss another product or service that uses innovation to engage the customer and gain feedback.

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Strategic Management: Innovation to engage the customer and gain feedback

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