In your opinion which traits are the best predictors of


1. In your opinion, which traits are the best predictors of leader performance and effectiveness? Explain.

2. Explain the biggest limitation Resource-based view has in explaining successful companies.

3. Explain the concept of quality function deployment. Link your answer to the development of a quality definition, the Kano model, and change management.

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Operation Management: In your opinion which traits are the best predictors of
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