In which of the following cases will the direct order of


In which of the following cases will the direct order of organizing information in a message be most effective?   

a) A memo to an employee informing about the termination of her service.

b) An email containing the weekly newsletter which details the activities of the organization.

c) A letter to the parents of a student regarding his detention.

d) An email to a pharmaceutical company informing about the cancellation of their license.

e) A letter to a customer apologizing for the delay in delivering a shipment.

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Operation Management: In which of the following cases will the direct order of
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