Problem
In what ways might the constitutive, rather than informational, approach to communication help in surfacing interests and building trust in a group of diverse collaborators?
The constitutive approach can help in surfacing interests and building trust in a group of diverse collaborators in a more effective way than an informational approach. An informational approach is less likely to be effective, as it is more of a one-sided delivery of one's opinions. This makes the listener feel less involved, less connected, and ultimately less "part of it." As the speaker in the video explains, it often is not what you are saying, but how you are saying it that makes it effective. The constitutive approach is delivered in such a way that it includes everyone. It is not just the speaker's opinion, it is presented in a collective opinion type of way. It helps build trust in a group, because it helps promote togetherness and one collective opinion, instead of many individual opinions. It also aims to promote involvement for the other person (or people) to speak up and become involved themselves.