In what ways do you demonstrate good listening skills which


1. Which type of fraud affects you the most, and what could you do to change that?

2. Identify two examples of informal leaders. Cana person be a formal and an informal leader at the same time?

3. In what ways do you demonstrate good listening skills? Which could you improve?

4. What are some of the biggest challenges with surveillance?

5. What could you do to prepare for an undercover operation?

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