Problem
I. Both collaboration and conflict are critical for team functioning. In terms of conflict, do you often view conflict positively or negatively? Explain and cite/reference the readings to support your view. Provide an instance from personal experience or other sources (such as news or case study) where conflict was found to be beneficial for a group/team situation. The author discusses five approaches for dealing with conflict (from the readings). Cite/reference the readings to support your perspective.
II. Provide two examples where you have experienced a "conflict" working in groups/teams and did you (or could you have) used any of the five approaches to manage conflict in teamwork (from the readings) whether in student teams or teams at work? Cite/reference the readings to support your perspective.
III. In what ways can an organization/team prepare for conflict (in other words, how can they prepare well to utilize the benefits that conflicts accrue and control costs)? Cite/reference the readings to support your view.