In the last few years we have seen many examples of the


In the last few years we have seen many examples of the breakdown between the company governance and stakeholder interests.

Do you think these corporate scandals might have been played out differently if the corporations involved had built their businesses on the basis of becoming trusted agents for their customers.

Is it really possible for the companies to be trusted? how ?

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Operation Management: In the last few years we have seen many examples of the
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