In some sop processes all divisions are measured by the


1. In some S&OP processes all divisions are measured by the same set of KPIs. What are the advantages and disadvantages to this approach?

2. Give two efficiency-related KPIs and two effectiveness-related KPIs that you believe THE STREAMING MUSIC INDUSTRY is likely to use to evaluate its suppliers? Its in-store managers?

3. What types of organizations are likely to face the largest challenges in achieving alignment between operational KPIs and strategic priorities? ( challenges related also with THE STREAMING MUSIC INDUSTRY)

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Operation Management: In some sop processes all divisions are measured by the
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