Need an answer to this as I do not have my textbook yet:
In reference to the reading, members of the team described in Part I (referring to Jorge Pacheco's agency supervised by Allison Smith and Regina Courtney) seem to have difficulty solving problems. What are the causes of the impasse? How would a manager begin to overcome them?
The textbook is Burghardt, S., & Tolliver, W. (2010). Stories of Transformative Leadership in the Human Services: Why the Glass is Always Full. Thousand Oaks, CA: Sage Publications, Inc.