1. In looking at demand management explain the difference in independent demand, dependent demand and derived demand. Explain how CRM (Customer Relationship Management) systems are related to demand management and how can they be used in demand management?
2. Let's discuss the idea of the American hero regarding Death of a Salesman. In what ways does Will Loman recognize (or fail to recognize) his own shortcomings? Why does this matter? Would you say that Willy Loman's lack of self-awareness is a major part of the tragedy?