In how much time would you expect the customer to wait in


A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 300 per hour. It will take exactly 7.5 seconds to verify the debit card.

a. In how much time would you expect the customer to wait in line, pay with the debit card, and leave? (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.)

Average total time             seconds

b. How many cars would you expect to see in the system? (Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.)

Average number in system             cars

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Operation Management: In how much time would you expect the customer to wait in
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