In his book getting past no william ury discusses the


In his book Getting Past No, William Ury discusses the concept of “going to the balcony.” a.) What does he mean by this concept? Can you describe a negotiation you were involved in or are familiar with where one of the parties was able to advance a negotiation by “going to the balcony?” If you cannot think of a negotiation where you or someone else employed this tactic, can you think of a negotiation where you or someone else did not “go to the balcony” but probably could have to great effect? b.) Another concept Ury discusses in his chapter on “going to the balcony” is to “rewind the tape.” What does he mean by that? Please describe a negotiation you were involved in or are familiar with where one of the parties was able to employ the tactic of “rewinding the tape.” If you cannot think of a negotiation where you or someone else employed this tactic, can you think of a negotiation where you or someone else did not “rewind the tape” but probably should have?

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Operation Management: In his book getting past no william ury discusses the
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