Question: In Example, modify the spreadsheet so that the number of calls taken by Able and Baker can be displayed. What fraction did each take in an experiment of 400 trials?
Example: The Able-Baker Call Center Problem
This example illustrates the simulation procedure when there is more than one service channel. Consider a computer techmcal support center where personnel take calls and provide service. The time between calls ranges from 1 to 4 minutes, l distributi? n as shown in Table.
