Overview
In "Competing on the Eight Dimensions of Quality," in the Harvard Business Review from November-December 1987, David A. Garvin proposes the following 8 critical dimensions of quality-
1. Performance
2. Features
3. Reliability
4. Conformity
5. Durability
6. Serviceability
7. Aesthetics
8. Perception
Research at least 2 sources (which may include your textbook) to support your response, and complete the following:
· For each of the 8 dimensions, using the project you selected, describe in 1-2 sentences how you would define the output of your project in terms of that dimension.
Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.