Impact of globalization on quality-total quality management


Problem:

Prepare a paper in which you define Total Quality Management (TQM). Include a description of the impact of globalization on quality. Also, compare and contrast traditional management styles with quality-focused management styles. Explain how TQM applies or should apply to the organization of hotel management.

Locate at least two sources in addition to your book to support your paper. Be sure to properly cite your references in your paper. Sources should be from peer reviewed literature (journals, magazines, not websites) Information need is 900 to 1200 words.

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