Imagine that you work for a municipality that has had to make some difficult decisions due to budget cuts. You have been asked to compose a letter to the residents, notifying them that two bus routes have been discontinued.The buses on all other routes will now run less frequently, every 12 minutes instead of every 8 minutes, and there will be no bus service between the hours of 11:30 pm and 5:00 am.
Make sure to provide all the information your readers need and also present the information in a positive way.
Remember to use "you attitude" to let readers know how this affects them. "You attitude", in other words, signal to readers that they and their needs are of utmost importance.
Achieving the "You Attitude" : 4 Guidelines:
- Never forget that your reader is a real person.
- Keep the reader in the forefront of your letter.
- Be courteous and tactful.
- Don't sound pompous or bureaucratic.
The letter should be clear, concise, and properly formatted.