Imagine that you are the director of student affairs at a


Imagine that you are the director of student affairs at a small liberal arts college in the Midwest. During a staff meeting, the president of the college shares a number of complaints. The complaints allege that many LGBT students encounter prejudice and discrimination both on campus and among townspeople. The students feel that these problems are college-wide and need to be addressed by the president and her staff as well as by the community leaders. The president asks you to create an action plan. She feels that the college needs to open the lines of communication and encourage inclusive, honest dialogue on this issue. Develop a two-page typewritten summary of what you propose. Include the rationale behind your action plan.

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Operation Management: Imagine that you are the director of student affairs at a
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