Imagine that leadership in your health care company required you to take this course for professional development. They now want you to present to them what you have learned.
Create a 12-slide presentation outlining what you learned from the course. Include the following:
THIS LIST WAS OUR WEEKLY OBJECTIVE LIST TO PROVIDE YOU WITH AN IDEA OF THE THINGS THIS COURSE COVERED
THE PRESENTATION SHOULD BE A COURSE SUMMARY
Explain the role perception plays in communication.
Identify the principles of cross-cultural communication.
Describe the principles of verbal and nonverbal communication.
Explain the importance of active listening in the workplace.
Explain how supportive and defensive climates can improve relations in the workplace.
Describe how technology affects communication. Describe the importance and characteristics of interpersonal relationships in the workplace.
Describe different types of conflict.
Identify strategies for conflict management. Explain the importance of effective consumer relations.
Determine strategies for effective consumer relations.
Explain the importance of teamwork in the workplace.
Identify strategies for effective team communication and collaboration
Explain the importance of positive employee relations.
Determine best practices for workplace communication)
Create a 12-slide presentation outlining what you learned from the course. Include the following:
•Important concepts from each week
•Best practices for workplace communication
•Examples of how you can apply best practices
Include at least two outside sources.
Include detailed speaker notes.