If there were 18 million users of handheld data devices of


According to The New York Times, 5 million BlackBerry users found their devices nonfunctional on April 18, 2007.5

If there were 18 million users of handheld data devices of this kind on that day, what is the probability that a randomly chosen user could not use a device?

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Basic Statistics: If there were 18 million users of handheld data devices of
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