If customers arrive on average 10 minutes apart and the


If customers arrive on average 10 minutes apart, and the average service rate is μ = 9 customers per hour, the average server utilization is (1 decimal place, no % sign):

percent if we have one server.

If we have two servers, server utilization will be (1 decimal place, no % sign):

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Operation Management: If customers arrive on average 10 minutes apart and the
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