If a process has only natural variations percent of the


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1._____________ is variation in a production process that can be traced to specific causes. 

2.The _________ is the chief way to control attributes. 

3.If a process has only natural variations, _________ percent of the time the sample averages will fall inside the ± 3σ  n (or ± 3σ x ) control limits. 

4.The _________ is a quality control chart that indicates when changes occur in the central tendency of a production process. x-bar chart 

5.The _________ are calculated to show how much allowance should be made for natural variation. 

6.The _________ is a quality control chart used to control the number of defects per unit of output. 

7.The term _________ is used to describe how well a process makes units within design specifications (or tolerances). process capability

8.A Cpk index greater than _________ is a capable process, one that generates fewer than 2.7 defects per 1000 at the ± 3σ level. unity, or 1  

9.___________ is a method of measuring samples of lots or batches of product against predetermined standards. Acceptance sampling 

10.A(n) _____________ is a graph that describes how well an acceptance plan discriminates between good and bad lots. OC or operating characteristics curve 

11.The __________ is the poorest level of quality that we are willing to accept. 

12.The ____________ is the percent defective in an average lot of goods inspected through acceptance sampling. AOQ or average outgoing quality

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