Identifying or predicting positive and negative outcomes at


Identifying or predicting positive and negative outcomes at Network Solutions, Inc. may be aided by the information on page 22 of the text where the author identifies the characteristics of an ideal performance management system (PMS). For this discussion, read Case Study 1-2: Performance Management at Network Solutions, Inc. on pages 31-32 in your textbook. What do you think will be some of the advantages or positive outcomes resulting from the implementation of the system? What do you anticipate will be some of the disadvantages or negative outcomes? Why?

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Operation Management: Identifying or predicting positive and negative outcomes at
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