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Identify what customers need/expect from your service

Discussion Post: Skills Building

You are a manager for a home cleaning service. Identify what customers need/expect from your service, and why, as a manager, it is important for you to be responsive to their needs/expectations.

The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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