Identify training needs for customer service representatives


Assignment:

If you were going to use online technology to identify training needs for customer service representatives for a Web-based clothing company, what steps would you take to ensure that the technology was not threatening to employees?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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HR Management: Identify training needs for customer service representatives
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