1. Assume you are a healthcare manager in a mid- to large-sized physician's office or hospital setting. There is a heavy volume of patients of diverse backgrounds (age, nationalities, etc.). There is also growing diversity among employees.
For this assignment, you are to respond to the following question:
2. Identify three steps you would take to bring about cultural awareness in the work environment. Your response should include at least one step to address cultural differences among employees and one step on how you would address cultural differences between patients and employees.
Responses should be at least four paragraphs in length, be grammatically correct and provide specific reasons for your decision. Students are encouraged to reference statistics, current events, and other relevant data in support of their decision.