1. Identify three or four important failure modes for a cellular phone.
2. Conduct an FMEA for a simple service or tangible product with which you are familiar. Identify a few failure modes, estimate the RPNs, and recommend possible improvements.
3. Complete a value analysis for the following products:
a. Paper clip
b. Textbook
4. Make a list of customer desired traits for an MP3 player.
5. Document the steps that someone using the House of Quality procedure might follow in developing:
a. A new mountain bicycle.
b. An introductory operations management course.
c. A new candy bar.