Homework: Service System Applications
The purpose of this homework is to align proper service system applications to certain industries. You will also analyze and evaluate a company's customer service strengths and challenges.
o Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on.
o Identify the type(s) of service system used in the company or a certain part of the company.
o Write 350 to 525 words summary that outlines and highlights the system strengths and weaknesses. Include an analysis of industry comparisons, if available.
o Choose a service system from this homework that you will implement in the Supply Chain Template homework.
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.