Question 1. Identify the pros and cons of group decisions.
Question 2. Identify at least three ways that a manager can become a more supportive communicator?
Question 3. In what way does culture influence communication? How can cross-cultural communication be improved?
Question 4. Describe the Delphi technique, the nominal group technique, and the stepladder technique of decision making, and explain each briefly.
Question 5. Explain the overall communication process, and describe each of its corresponding elements.
Question 6. Identify the three primary models of individual decision making, and briefly describe each.