Homework: Process Flowchart Drawing
For this homework, you will practice drawing a process flowchart. A process flowchart provides a visual representation of the steps in a process. Constructing a flowchart is often one of the first activities of a process improvement effort because it provides a clear understanding of the process and flow of resources, helps to identify non-value-added operations, and facilitates teamwork and communication (the flow of information and people).
To complete this homework, refer to problem 3 in the "Problems and Activities" section at the end of Chapter 7 in your text.
Specifically, be sure to address the following:
a. Draw a flowchart for a process of interest to you, such as a quick oil change service, a factory process you might have worked in, ordering a pizza, renting a car or truck, buying products on the internet, or applying for an automobile loan. You must include a legend to accompany your process flowchart. See the examples in Chapter 7 of your text for examples of flow charts.
b. Identify the points where something (people, information) waits for service or is held in work-in-process inventory, the estimated time to accomplish each activity in the process, and the total flow time. Remember that a decision symbol must have at least two direction arrows to accompany it.
c. Evaluate how well the process works and what might be done to improve it.
Format your homework according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.