Problem
Good news! You have been asked to represent your organization at the annual Healthcare Facilities Planning conference in Hawaii. Your specific assignment is to attend a presentation by Ray Dufresne on best practices for capital planning and, when you return, to tell your boss which of Dufresne's practices you think is most essential for ensuring that your organization's capital plan will be successful.
After reading Chapter 2 of Simplifying the Complex: A Guide to Transition and Activation Planning for Healthcare Construction Projects, identify the best practice that you think is most essential for ensuring that an organization's capital plan will be successful, and explain why you think it is most essential.