Identify technologies used as part of crm strategy


Problem:

Identify technologies we covered that can be used as part of a CRM strategy and discuss its applicability to the Fresh Foods grocery store we reviewed as a case study.

Give three specific ways that CRM could be used by Fresh Foods. Cover the issues and challenges involved in implementing these technology applications. Explain the solution in detail.

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Operation Management: Identify technologies used as part of crm strategy
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