Problem
A large organization that manufactures appliances has purchased a new enterprise wide software system for managing projects as part of its Project Management Office. The organization structure is a functional one with 5,000 employees across Canada. Employees are represented by a major union. The software has been developed and sold by a German company. The software implementation consultant is a company located in Atlanta, U.S.A. You have been hired as consultant to the change manager.
I. Identify the stakeholders involved in this change management project.
II. Complete the table below.
III. Which stakeholder do you think may pose the highest level of resistance to the change and why?
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Stakeholder
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Communication Need
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Frequency
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Medium
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Deliverable
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Why?
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