Select one of the team mediation techniques (negotiation, role clarification, or start-stop-continue), and describe how you would use this technique to defuse a team conflict situation. Include an example of one of the techniques that you have witnessed in your work environment.
Since violated expectations often lead to conflict for individual and team relationships, explain some of the most common expectations that leaders and subordinates often violate. Share personal work-related or community-based examples to solidify your understanding of the concept. In addition, discuss how these types of problems were handled in your workplace or team-building scenario. Were the methods used correct or incorrect? Explain your answer.
Identify some of the sources of conflict often experienced in teams. Select one of the sources and describe an exercise the team could utilize to overcome the conflict.