Identify reasons companies train, empower professionals
Question 1: Identify reasons companies should train, empower, and reward service professionals.
Question 2: Discuss the qualities that a successful customer service manager should possess.
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To assist organizations in managing change, a number of change management approaches have emerged in the last decade.
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Identify reasons companies should train, empower, and reward service professionals. Discuss the qualities that a successful customer service manager
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Most of the collective global tourism industry (UNWTO, tourism ministries/government departments, non-governmental agencies, researchers)
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