Identify one company that seems to be customer-centric


Assignment: Marketing Strategies

1. Choose any product you can think of.

• Using Porter's generic strategies , explain the marketing strategy that is behind marketing that product (e.g. low cost, differentiation, focus).

• On what do you base your conclusion? What evidence can you cite?

2. Think about the companies/brands that you regularly use or frequent.

• From these, identify one company that seems to be customer-centric.
• On what basis do you make that assessment? What is the evidence that this company is customer-centric?
• Does this company or brand provide a distinctive customer experience?
• What are the elements of that experience?

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Marketing Management: Identify one company that seems to be customer-centric
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